240% Increase in Performance
130% More Active Users
Note: Due to the security & confidentiality of this project, few details are given.
Diamond & Diamond™
Diamond & Diamond™ is one of the largest personal injury law firm in Ontario. With over 30 years in business, Diamond & Diamond™ provides experience, advice and customer care. With 14 locations across Ontario, Diamond & Diamond™ has agents standing by ready to answer any of your questions 24 hours a day, 365 days a year.
Diamond & Diamond™ needed to enhance and upgrade their existing CRM (Customer Relationship Management) software. Suffering from slow loading times and a lack of functionality, Diamond & Diamond™ contracted Wishmedia in 2014. Wishmedia refactored parts of the application and was able to reduce load time and boost performance by 240%. The increase in performance also allowed Diamond & Diamond™ to immediately position more employees on their CRM software. Wishmedia still works with Diamond & Diamond™ adding new features and enhancing their software.